We travelled nearly a
100,000 miles
Miles meeting customers, testing connectivity ...
Spent
7000
Hours talking and listening to customers on the phone!
Answered
57,000
Customer Tickets and learnt from them!
Did
5850
Code Commits and reverted a few
Hired
20
New Awesome Gauls
Consumed
4130
Packets of Chips
3600
Litres of Coffee
4230
Rolls
98
Kgs of Cake
Broke the Foosball Table
18
times much to the chagrin of the Facilities team!
All this resulted in us fueling customer communication across many countries
We powered around
2 Billion
Calls!
1 Billion
2 Billion
2016
2017
We sent
256 Million
SMS-es in 8 languages
Our API engines got hit
2.8 billion
times
We touched
21 million
people outside India via our platform
We expanded to
Pune
And our customers there adopted us in a jiffy
Amidst all this, we hit some very interesting numbers
7.19 million
Calls on a single day on October 16
1.2 million
SMS sent on a single day on Noverber 16
2.27 million
Hours of Conversations happened via Exotel
99.9966%
API Uptime
We also had fun with many firsts
3 Poker Nights
We have an active poker group in office!
3 Internal hackathon
We had our first customer happiness team hackathon (with 5 brilliant ideas)
1 & 5
We adopted 1 dog and 5 kittens! Meow!
1 Exolympics
The first ever sports day which threw surprises like a GoT episode